Question 1

How can I donate my dress?

Accepted Answer

Submit the contact form on the FAQ page. We'll email you a donation release form, mailing address, and step-by-step instructions. Be sure your email is correct—and check your spam folder if you don't hear from us soon.

Question 2

How do I get the donation release form?

Accepted Answer

Submit the contact form on our site to receive a link. Print and include the bottom portion of the form with your dress. Keep the top portion for your tax receipt.

Question 3

I submitted the contact form, but haven't heard back. What should I do?

Accepted Answer

Please check your spam or junk folder. If you still don’t see our email within a reasonable time, reach out again to ensure your email was entered correctly.

Question 4

Where do I ship my dress?

Accepted Answer

We don’t publicly list our mailing address on the website to help us manage donations efficiently.
Please submit the donation request form first, and we’ll email you everything you need—including the mailing address, detailed instructions, and the required donation release form. Please do NOT send with “signature required.”

Thank you for understanding and helping us stay organized!

Question 5

What items do you accept?

Accepted Answer

Clothing: Wedding, prom, bridesmaid, flower girl, and christening/baptismal gowns; tuxedos and men’s wedding suits
Materials/sewing tools: Lace, thread, buttons, scissors, safety pins, fabric, flannel
Miscellaneous: Packing tape, gift cards (Walmart, Michaels, Amazon), white marabou boas and feathers, financial donations

Question 6

What do you not accept?

Accepted Answer

We do NOT accept items with dry rot, mildew, odors, or stretchy/discolored fabrics.

Question 7

How should I prepare and ship my donation?

Accepted Answer

Print and sign the donation release form (bottom portion goes with the dress; top is your tax receipt)
Pack compactly in a box (avoid preservation boxes and packing materials)
Safety-pin the form to the bodice
Ship via a reliable carrier (e.g., PirateShip.com); donor covers postage and no signature required
Keep the tracking number—deliveries are not confirmed via email unless you’ve ordered a keepsake or donated financially

Question 8

Will I get confirmation when my dress arrives?

Accepted Answer

You’ll receive an email from The Emma & Evan Foundation if you’ve made a financial donation, or an email from Old Soul Bridal if you’ve ordered a keepsake. Otherwise, please track delivery using your tracking number.

Question 9

Can I order a keepsake from my dress?

Accepted Answer

Absolutely! Visit OldSoulBridal.com to place your keepsake order before mailing your dress. Add your order number to the authorization form so we can match your keepsake with your dress. After your keepsake is completed, you may also choose to donate any remaining fabric from your dress to the Foundation. Finished keepsake orders ship within 4–6 weeks of receiving your dress. Every keepsake purchase supports the mission of The Emma & Evan Foundation.

Question 10

Do I qualify for a complimentary locket?

Accepted Answer

If your combined donation and/or keepsake order totals $100 or more, you're eligible for a complimentary locket.
Be sure to mark your preference on the release form.

Question 11

Is my donation tax deductible?

Accepted Answer

That depends. Please consult your tax professional to determine eligibility. In the case that it does qualify, the top portion of your release form serves as your tax receipt.

Question 12

Can I have my dress or angel gown returned?

Accepted Answer

No—donated and/or completed gowns are not returned. If you’d like them sent to a facility (like a hospital), we can arrange that with postage covered by the donor.

Question 13

Do I need to clean my dress before sending?

Accepted Answer

No—dry cleaning isn't necessary. If needed, include $20–$30 to help fund cleaning services.

Question 14

Can I donate locally instead of mailing?

Accepted Answer

Yes—search local “Angel Gown Organizations near me” .  If you're local to us, please feel free to drop off your donation.

Question 15

What are Angel Gowns and how can I receive them?

Accepted Answer

Available free to hospitals, funeral homes, and providers in six infant sizes (Teeny Tiny to Infant), plus pouches
Delivered within ~10 days once requested; recipients cover shipping

Question 16

What sizes do Angel Gowns and pouches come in?

Accepted Answer

Gowns:
Teeny Tiny (less than 1 lb.)
Micro Preemie (approx. 1–2 lbs.)
Tiny (approx. 2–3 lbs.)
Preemie (approx. 4–6 lbs.)
Newborn (approx. 6–8 lbs.)
Infant (approx. 9–12 lbs.)
Pouches are designed and sized for less than 1 lb

Question 17

How can medical facilities request gowns?

Accepted Answer

Email us with your anticipated needs (sizes, genders). We ship within ~10 days—completely free—though shipping costs are covered by the facility.

Question 18

How can I volunteer as a seamstress?

Accepted Answer

Visit our Seamstress page for full details. If it feels like the right fit, simply submit the form at the bottom to get started.

Question 19

What is the NICU Graduate Program?

Accepted Answer

We celebrate NICU graduates by gifting them infant graduation gowns, caps, and quilts—all made from donated dresses. Contact us to get sets for a local hospital.

Question 20

How else can I support the foundation?

Accepted Answer

Donate financially (~$35 covers processing one dress)
Purchase keepsake items
Volunteer
Shop at upcoming sale events (e.g., gowns & accessories fundraiser)

Question 21

How do I contact you?

Accepted Answer

You can email us at EmmaAndEvanGowns@gmail.com

Question 22

Do you send photos of the finished gowns made from my donated dress?

Accepted Answer

No, we’re not able to provide individual photos.  We receive a high volume of dress donations and our volunteer seamstresses devote their limited time to carefully creating the garments for families. Photographing, labeling, and emailing photos for each dress would slow production and delay deliveries to hospitals

Question 23

Why does the “Keepsake Program” button take me to Old Soul Bridal?

Accepted Answer

Old Soul Bridal is our trusted keepsake shop partner and handles keepsake sales, customer service, and fulfillment through their secure checkout.

Question 24

Is Old Soul Bridal connected to The Emma & Evan Foundation?

Accepted Answer

Yes. Old Soul Bridal partners with The Emma & Evan Foundation to create and fulfill keepsakes while supporting the Foundation’s mission.

Question 25

Does my purchase still support The Emma & Evan Foundation?

Accepted Answer

Yes. Every keepsake purchase supports The Emma & Evan Foundation and the programs it provides to families.

Question 26

Are the keepsakes still made with the same care and quality?

Accepted Answer

Yes. The keepsake team and craftsmanship remain the same—this change simply places the shop and fulfillment through a dedicated keepsake business.

Question 27

Why did you make this change?

Accepted Answer

As the Foundation has grown, we made this update to keep operations clear, sustainable, and best structured—while continuing to support families and the mission.

Question 28

Is Old Soul Bridal a secure place to shop?

Accepted Answer

Yes. Old Soul Bridal uses a secure checkout and standard payment processing. You can shop confidently.

Question 29

Who do I contact if I have questions about my keepsake order?

Accepted Answer

For order questions (shipping, customization, timelines), contact Old Soul Bridal using the contact link on the shop site. For Foundation mission questions, contact The Emma & Evan Foundation.

Question 30

Can I still donate a wedding dress to support the mission?

Accepted Answer

Yes. Dress donations still support the work of The Emma & Evan Foundation. Please visit our Dress Donation page for current donation instructions.

If you choose to order a keepsake, after it is complete you may also choose to donate any remaining fabric from your dress to the Foundation.

Question 31

Will my keepsake receipt come from Old Soul Bridal or The Emma & Evan Foundation?

Accepted Answer

Keepsake purchases are processed through Old Soul Bridal, so your receipt and order emails will come from Old Soul Bridal.

Question 32

Does this change affect other Foundation donations?

Accepted Answer

No. Donations made directly to The Emma & Evan Foundation are separate and continue exactly as before.

Frequently Asked Questions About Angel Gowns, NICU Gowns,
Custom Keepsakes, & Dress Donations